Report a Life Status Change

Easily report death, incapacitation, or recovery of a loved one

At Inheritus, we understand that life can bring unexpected changes. Whether you’re notifying us of a loved one’s passing, reporting someone’s incapacitation, or celebrating a return to wellness, we’re here to support you every step of the way. Our simple and secure process ensure that these important life updates are handled with the care and respect they deserve, so you can focus on what truly matters.

Report Now

Why its important

When a Legacy360 user experiences a major life event like death or incapacitation, it’s essential to protect their digital legacy and data. Our reporting process ensures that changes are validated securely, protecting everyone’s privacy and intentions. This helps prevent unauthorized access, fraud, or premature release of information.

How It Works

A simple, secure, and guided step-by-step process to help you report a life event with confidence, care, and clarity—ensuring your loved one’s digital legacy is protected. If you have all the required documents ready, the process should take no more than 10 minutes.

Enter Your Details

  • Step 1

You’ll begin by entering your name and contact information so we can associate the report with you as the notifier.

Step 1
Step 2

Multi-Factor Authentication (MFA)

  • Step 2

For your protection, we require you to verify your identity using a secure MFA process.

Enter the Legacy360 User’s Details

  • Step 3

Provide basic details of the Legacy360 user you’re reporting the event for — such as their name, email, date of birth etc.

Step 3
Step 4

Verify Your Identity

  • Step 4

We use Stripe Identity Verification to securely confirm your identity. You’ll be asked to upload a government-issued ID and take a live photo.

🔐 Your information is encrypted, never stored on our servers, and used only for verification purposes.

Upload Relevant Documents

  • Step 5

You’ll be asked to upload official documentation based on the type of event you’re reporting:

  • Death – Death certificate
  • Incapacitation – Medical certificate or legal letter
  • Return to Wellness – Doctor's note or equivalent
Step 5
Step 6

Review & Submit

  • Step 6

Carefully review all submitted information and confirm its accuracy. Once submitted, our team will begin the approval process.

Frequently Asked Questions

Can I report someone else’s death or incapacitation?

Yes, if you are a legal representative, family member, or have appropriate documentation.

What happens if my submission is rejected?

You’ll receive a detailed explanation and can make corrections or resubmit.

Is Stripe Identity safe to use?

Yes. Stripe is a globally trusted platform that powers identity verification for banks and financial institutions.

Need Assistance?

Email Us

We’ll respond as soon as possible.

support@inheritus.com

Call Us

Our customer support team is available
1-888-711-3360 x300

Richard Sanders, CPA, CA, CBV is a seasoned professional and Partner at a leading global Accounting firm, bringing over 35 years of invaluable experience to the advisory board. With a background in Accounting & Finance, he has demonstrated a keen sense of the challenges to business management and growth throughout his career.

Having held key partnerships with several Accounting firms, Richard has a proven track record of success in advising businesses in areas ranging from Audit to Internal Controls, Tax and Valuations. His strategic thinking has been crucial in guiding organizations through periods of startup and growth.

As an advisory board member, Richard provides strategic counsel and invaluable insights on Audit, Finance and Accounting. His expertise and vision play a vital role in shaping the organization’s strategy and driving sustainable growth over the long term.

Richard holds a Bachelor of Accounting & Business Management from the University of Toronto. He continues to stay at the forefront of the Accounting industry’s developments through ongoing education and professional development initiatives.

Richard’s passion for success and his commitment to guiding businesses make him an invaluable asset to the advisory board.

Bob is a distinguished leader in Software M&A, bringing over 40 years of invaluable experience to the advisory board. With a background in the Canadian & US Information Technology sectors, he has demonstrated a keen understanding of the challenges driving business innovation and fostering growth throughout his career.

Having held prominent roles within the Fortune 500, Bob has a proven track record of success in supercharging business growth. His strategic acumen and forward-thinking approach have been instrumental in guiding organizations through periods of change and transformation.

As an advisory board member, Bob provides strategic counsel and invaluable insights on business development, partnerships and strategic alliances. His expertise and vision play a vital role in shaping the organization’s long-term strategy and driving sustainable growth.

Bob holds a BSc in Physics and Mathematics from the University of Ottawa. He continues to stay at the forefront of the Information Technology industry’s developments through ongoing education and professional development initiatives.

Bob’s passion for excellence and his unwavering commitment to the Software Industry make him an invaluable asset to the advisory board, driving the organization’s mission and vision forward with clarity and purpose.

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